1. Use full Python path:

    python -m pab_cli --help
    

Permission Errors During Installation

Problem: Permission denied when installing PAB CLI.

Solutions:

  1. Install for current user only:

    pip install --user pab-cli
    
  2. Use virtual environment:

    python -m venv pab-env
    source pab-env/bin/activate  # Linux/macOS
    # pab-env\Scripts\activate   # Windows
    pip install pab-cli
    
  3. Use sudo (Linux/macOS only):

    sudo pip install pab-cli
    

Project Structure Issues

Missing Dependencies

Problem: Deployment fails due to missing Python packages.

Solutions:

  1. Create requirements.txt:

    pip freeze > requirements.txt
    
  2. Include required packages:

    scrapy>=2.5.0
    requests>=2.25.0
    # Add other dependencies
    
  3. Test locally first:

    pip install -r requirements.txt
    scrapy check
    

Invalid Spider Code

Problem: Deployment succeeds but spiders don’t work.

Solutions:

  1. Test spiders locally:

    scrapy check
    scrapy crawl spider_name -s CLOSESPIDER_ITEMCOUNT=1
    
  2. Check spider syntax:

    # Ensure proper spider structure
    import scrapy
    
    class MySpider(scrapy.Spider):
        name = 'my_spider'
        start_urls = ['http://example.com']
        
        def parse(self, response):
            # Your parsing logic
            pass
    
  3. Validate settings.py:

    • Check for syntax errors

    • Ensure all imports are available

Performance Issues

Slow Commands

Problem: PAB CLI commands take too long to execute.

Solutions:

  1. Check network latency:

    ping api.apcloudy.com
    
  2. Reduce project size:

    • Add .gitignore patterns

    • Exclude unnecessary files

    • Remove large datasets

  3. Use faster network:

    • Switch to wired connection

    • Use different WiFi network

Data/Configuration Issues

Corrupted Configuration

Problem: Strange errors or unexpected behavior.

Solutions:

  1. Reset configuration:

    # Windows
    del "%APPDATA%\pab\pab_config.json"
    
    # macOS/Linux
    rm ~/.pab/pab_config.json
    
    # Re-authenticate
    pab login
    
  2. Check configuration file:

    # View configuration (remove sensitive data before sharing)
    cat ~/.pab/pab_config.json
    

Getting Help

Enable Debug Mode

For detailed error information:

# Set debug environment variable
export PAB_DEBUG=1
pab deploy PROJECT_ID

Collect System Information

When reporting issues, include:

# System information
python --version
pip --version
pab --version

# Operating system
uname -a  # Linux/macOS
systeminfo  # Windows

# Network connectivity
curl -I https://api.apcloudy.com

Log Files

PAB CLI logs are typically found in:

  • Windows: %APPDATA%\pab\logs\

  • macOS/Linux: ~/.pab/logs/

Common Error Patterns

Error Message

Likely Cause

Solution

“Connection refused”

Network/firewall issue

Check connectivity, proxy

“Invalid JSON response”

Server error

Retry later, check status

“File not found”

Wrong directory

Navigate to project root

“Permission denied”

File permissions

Fix file/directory permissions

“Invalid credentials”

Authentication issue

Re-login with correct API key

When to Contact Support

Contact PAB CLI support when:

  • Issues persist after trying troubleshooting steps

  • Error messages are unclear or undocumented

  • You suspect a bug in PAB CLI

  • You need help with advanced configuration

Include the following in your support request:

  • PAB CLI version (pab --version)

  • Operating system and version

  • Complete error message

  • Steps to reproduce the issue

  • What you’ve already tried

Troubleshooting

This guide helps you resolve common issues when using PAB CLI.

Authentication Issues

“Not authenticated” Error

Problem: Commands fail with “Not authenticated. Please run ‘pab login’ first.”

Solutions:

  1. Login again:

    pab login
    
  2. Check if credentials expired:

    pab logout
    pab login --api-key your_api_key
    
  3. Verify API key is correct:

    • Check your APCloudy dashboard for the correct API key

    • Ensure no extra spaces or characters

Invalid API Key

Problem: Login fails with “Invalid API key” or authentication errors.

Solutions:

  1. Get a fresh API key:

    • Log into APCloudy dashboard

    • Navigate to Account Settings → API Keys

    • Generate a new API key if needed

  2. Check API key format:

    • API keys should be alphanumeric strings

    • No spaces at beginning or end

    • Case-sensitive

  3. Try direct API key login:

    pab login --api-key YOUR_EXACT_API_KEY
    

Permission Denied on Configuration

Problem: Cannot read/write configuration file.

Solutions:

Windows:

# Run Command Prompt as Administrator
icacls "%APPDATA%\pab" /grant %USERNAME%:F

macOS/Linux:

chmod 700 ~/.pab
chmod 600 ~/.pab/pab_config.json

Deployment Issues

“Not in a Scrapy project directory”

Problem: Deploy command fails because PAB CLI can’t find scrapy.cfg.

Solutions:

  1. Verify you’re in the correct directory:

    ls -la  # Should show scrapy.cfg file
    pwd     # Confirm current directory
    
  2. Navigate to project root:

    cd /path/to/your/scrapy/project
    ls scrapy.cfg  # Should exist
    
  3. Check project structure:

    your-project/
    ├── scrapy.cfg          ← Must be present
    ├── projectname/
    │   ├── __init__.py
    │   ├── spiders/
    │   └── ...
    

“Project not found” Error

Problem: Cannot deploy to specified project ID.

Solutions:

  1. List available projects:

    pab projects
    
  2. Verify project ID exists:

    • Check the project ID in the output

    • Use exact ID number from the list

  3. Check project permissions:

    • Ensure you have access to the project

    • Contact project owner if needed

Deployment Timeout

Problem: Deployment hangs or times out.

Solutions:

  1. Check internet connection:

    ping api.apcloudy.com
    
  2. Retry deployment:

    pab deploy PROJECT_ID
    
  3. Check project size:

    • Large projects may take longer

    • Consider excluding unnecessary files

Network Issues

Connection Timeout

Problem: Commands fail with connection timeout errors.

Solutions:

  1. Check internet connectivity:

    curl -I https://api.apcloudy.com
    
  2. Configure proxy if needed:

    export HTTP_PROXY=http://proxy.company.com:8080
    export HTTPS_PROXY=https://proxy.company.com:8080
    
  3. Increase timeout (if needed):

    export PAB_TIMEOUT=60
    

SSL Certificate Errors

Problem: SSL/TLS certificate verification failures.

Solutions:

  1. Update certificates:

    # macOS
    brew update && brew upgrade ca-certificates
    
    # Ubuntu/Debian
    sudo apt-get update && sudo apt-get upgrade ca-certificates
    
    # Windows - update Windows
    
  2. Python certificate update:

    pip install --upgrade certifi
    

Firewall/Corporate Network

Problem: Corporate firewall blocking connections.

Solutions:

  1. Configure proxy settings:

    export HTTP_PROXY=http://proxy:port
    export HTTPS_PROXY=https://proxy:port
    export NO_PROXY=localhost,127.0.0.1
    
  2. Contact IT department:

    • Request access to api.apcloudy.com

    • Port 443 (HTTPS) needs to be open

Installation Issues

Command Not Found

Problem: pab command not recognized after installation.

Solutions:

  1. Check if PAB CLI is installed:

    pip list | grep pab-cli
    
  2. Reinstall PAB CLI:

    pip uninstall pab-cli
    pip install pab-cli
    
  3. Check PATH:

    # Find where pip installs scripts
    python -m site --user-base
    
    # Add to PATH if needed (add to ~/.bashrc or ~/.zshrc)
    export PATH="$PATH:$(python -m site --user-base)/bin"